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This document explains how to obtain different types of administrative information.
Summary User Info
How do I know the number of customers I have?
Select System Info in the INFO menu. The page that appears
will show you the total number of your customers and the customers that are awaiting moderation.
To see the overall number of customers in the system including your resellers'
end customers, select Enterprise System Info in the INFO menu.
How do I know the number of accounts I have?
Select System Info in the INFO menu. On the page that appears,
scroll down to the section Accounts Info by Plan.
To see the overall number of accounts in the system including those under
your resellers, select Enterprise System Info in the INFO menu.
How do I know the overall number of domains my customers have?
Select System Info in the INFO menu. On the page that appears,
scroll down to the section Accounts Info by Plan.
How do I get the list of all the domains that are being hosted on my server
including domains under resellers?
Go to your main admin CP -> Search menu ->By all clients
and in the Search criteria enter "%" in the Domain name field.
To see the overall number of domains in the system including those under
your resellers, select Enterprise System Info in the INFO menu.
How do I know how many Miva licenses are used by my customers?
Select Miva Merchant License Manager in the INFO menu. This would
include licenses used by resellers' customers.
How do I know how many customers have been signed up by each admin?
Select Stats in the Signup menu.
How do I view user's billing history? version 2.1 and higher
- Select a search utility in the SEARCH menu.
- Find the account.
- In the Balance column, click the View icon for this account.
How do I tell which version of hsphere is installed?
With H-Sphere 2.3 and higher versions you can see your H-Sphere version from your main admin CP. To do this:
- Log into your admin control panel.
- Select System info in the INFO menu.
- See the version in the H-Sphere Version field.
Moreover, you can get this info in a system database. Version is located in /usr/hsphere/local/home/cpanel/shiva/psoft_config/HS_VERSION.
Technical Server Info
How do I obtain information about server load and uptime?
Select P.Servers in the E.Manager menu.
Then click the View icon next to the server of your interest. The information is updated once a minute.
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